Billing & Pricing
Everything you need to know about Nerlude's pricing plans, subscription management, and billing.
In this guide
Pricing Plans Explained
Nerlude offers simple, transparent pricing designed for founders, indie hackers, and small teams. We have three plans:
Free
$0/forever
- ✓ 1 project
- ✓ 1 team member
- ✓ 5 services
- ✓ Project documentation
- ✓ Community support
Pro
Popular$19.99/month
- ✓ 10 projects
- ✓ 5 team members
- ✓ Advanced alerts (email + Slack)
- ✓ Cost tracking & analytics
- ✓ Environment separation
- ✓ Asset management
- ✓ Document import (CSV/AI)
- ✓ Priority support
Team
$39.99/month
- ✓ Unlimited projects
- ✓ Unlimited team members
- ✓ All Pro features
- ✓ Role-based access control
- ✓ Time-limited contractor access
- ✓ Audit logging
- ✓ API access
- ✓ Dedicated support
All paid plans include a 14-day free trial so you can try before you commit.
What's Included in Free
Our Free plan is perfect for solo founders just getting started. Here's what you get:
- 1 project - Manage one product or app
- 1 team member - Just you (perfect for solo founders)
- 5 services - Track up to 5 SaaS subscriptions
- Project documentation - Keep notes and setup guides
- Renewal reminders - Never miss a renewal
- Community support - Get help from our community
💡 Good to know: The Free plan is free forever. No credit card required, no time limits.
Upgrading Your Plan
Ready for more? Here's how to upgrade:
- Go to Settings → Billing
Navigate to your workspace settings and select the Billing tab.
- Click "Upgrade Plan"
You'll see a comparison of available plans.
- Select your new plan
Choose Pro or Team based on your needs.
- Choose billing cycle
Monthly or yearly (save 20% with yearly billing).
- Enter payment details
Add your credit card or connect PayPal.
- Confirm upgrade
Your new features are available immediately!
Prorated billing
When you upgrade mid-cycle, we prorate the charges. You only pay for the remaining days in your billing period at the new rate.
Downgrading Your Plan
Need to scale back? You can downgrade at any time:
- Go to Settings → Billing
- Click "Change Plan"
- Select a lower tier plan
- Review what features you'll lose
- Confirm the downgrade
⚠️ Important: Downgrades take effect at the end of your current billing period. You'll keep your current features until then.
What happens to your data?
If you exceed the limits of your new plan:
- Projects - You'll need to archive extra projects before downgrading
- Team members - Extra members will be removed (you choose who)
- Services - You'll need to remove services to fit the new limit
Your data is never deleted automatically. You have full control over what to keep.
Managing Payment Methods
We accept the following payment methods:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- PayPal
Adding or updating a payment method:
- Go to Settings → Billing
- Click "Payment Methods"
- Add a new card or update existing
- Set your default payment method
Failed payments
If a payment fails, we'll:
- Send you an email notification
- Retry the payment after 3 days
- Retry again after 7 days
- Downgrade to Free after 14 days if still failing
You can update your payment method at any time to resolve failed payments.
Invoices and Receipts
All invoices are available in your billing settings:
- Go to Settings → Billing
- Click "Billing History"
- View or download any invoice as PDF
Invoices are also emailed to you after each successful payment.
Adding billing information
Need invoices with your company details? You can add:
- Company name
- Billing address
- VAT/Tax ID
Go to Settings → Billing → Billing Information to update these details.
Canceling Your Subscription
We're sorry to see you go, but canceling is easy:
- Go to Settings → Billing
- Click "Cancel Subscription"
- Tell us why you're leaving (optional but helpful)
- Confirm cancellation
What happens when you cancel:
- You keep access until the end of your billing period
- Your account downgrades to Free automatically
- Your data is preserved (within Free plan limits)
- You can resubscribe anytime
✅ No lock-in: You can export all your data before canceling. We believe your data belongs to you.
Billing FAQ
Do you offer refunds?
Yes! If you're not satisfied within the first 14 days of a paid plan, contact us for a full refund. No questions asked.
Can I switch between monthly and yearly billing?
Yes, you can switch at any time. If switching to yearly, you'll get credit for any unused monthly time.
Do you offer discounts for startups?
Yes! We offer 50% off for the first year for early-stage startups. Contact us at hello@nerlude.io with details about your company.
Is there a limit on API calls?
No, all plans include unlimited API calls. We don't meter usage.
Do you charge per user?
No, our pricing is based on plans with included team member limits, not per-seat pricing.
Can I pay annually?
Yes! Annual billing saves you 10% compared to monthly billing.